Why integrate with SCOM?

Written By Charlotte Wyld

95% of SCOM users have an average of 3 or more monitoring tools* resulting in a fragmented and inconsistent experience…

Unlock SCOMs true power by integrating it with your IT tools

While SCOM is a valuable monitoring tool, you may also be using a suite of monitoring tools, such as SolarWinds to monitor network devices, VROps to monitor VMware, and Nagios to monitor your Linux devices, as all these tools are best in class.

But, you don’t want to be looking in numerous different consoles to gather all your monitoring data!

In this blog, we share the power of using SCOM as your single source of truth to pull data from all of these systems and more, to leverage SCOM’s extensive health model and class hierarchy. Plus, unify your alerts, incidents, and communication strategy, across your company’s IT.

If you integrate SCOM with your other enterprise IT systems you can:

  • Make SCOM your IT Ops single source of truth

  • Leverage SCOMs Health Rollup and class hierarchy

  • Convert alerts into incident records, with real-time synchronization

  • Send notifications in messaging tools your teams use

  • Raise the priority of alerts where appropriate, with automated calls and SMS messages

  • Automate alert resolution

  • Raise tickets in DevOps and engineering systems

Figuring out how to make this dream a reality can be daunting, but never fear Cookdown Connection Center can integrate data in and out of SCOM, without writing any code - so the problem to your solution has arrived!

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What can Connection Center integrate with SCOM?

The good news is practically anything! If the tool can push or pull info via Webhooks then it can be integrated with SCOM.


What are the benefits of integrating SCOM with your IT tools?

A single source of truth - Getting all your tools and applications working in partnership will truly unlock SCOM’s full potential. SCOM can be your one-stop-shop by synchronizing data on incidents, it will filter out the noise and distractions commonly associated with alert systems using Cookdown Connection Center.

Stakeholder engagement - by providing stakeholders with the information they need, in real-time, directly to their collaboration tools of choice (Teams, Slack, etc), you will increase engagement and incident resolution times. Integrating your tools means you can also get your team focussed on what matters and select different communication formats depending on the severity of an issue; by sending notifications, SMS, or even automated calls.

Automate away common tasks - Use SCOM alerts as a trigger to automate away manual tasks: reboot servers, clear cache, clear log files, clear temporary directories, start processes or services, resolve alerts, reset monitors, and much more…

Start integrating your tools today

Our code-free, plug-and-play integrations are simple to set up so you can get your Enterprise Applications integrated with SCOM in just a few clicks. Once set up you’ll instantly unlock a whole host of features across all your platforms, so incidence management can be seamlessly administered in any of your IT tools.

Check out our feature list for:

  • ITSM Solutions

  • Monitoring Applications

  • Communication Platforms

  • DevOps Tools

 

Looking for custom-built
integration solutions?

While Webhooks are great, they don’t provide a native integration. We provide a bespoke service for those of you using more specialist tools or custom-built apps so you can build a feature-rich, bi-directional solution to maximize the value of all your tools.

*Source: Big SCOM Survey 2021

Charlotte Wyld
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